Refund & Returns Policy
At Golden Month, we prode ourselves in the quality of our products and understand that every postpartum journey is unique. That’s why we offer a 100% Satisfaction Guarantee on all our confinement meals, soups and postpartum care products.
7-Day Refund Window
If you're not completely happy with your order, we offer a full refund within 7 days of your baby’s delivery.
This policy applies to:
- Confinement soup packages
- Confinement tea packages
- Confinement bath packages
- Confinement fresh meal delivery
To be eligible for a refund, you must contact us within 7 days of your baby's delivery date.
How to Request a Refund
- Contact us here or email hello@goldenmonth.com.au
- Include your order number and reason for return
- Once approved, we’ll share instructions for returning any unused items
Once we receive the returned products, your refund will be processed to your original payment method.